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Shipping & returns

Clear shipping, no surprises.

Every stand is made to order in Slovenia and shipped flat-packed.

Where we ship

We ship across Europe, to the United Kingdom, and worldwide, for example to the United States and Singapore. Shipping cost is shown at checkout before you pay.

Timing

StageTypical time
Stand: preparation before dispatch3–5 working days
Bobbins (made to order)add 7 more days
Delivery within the EU (after dispatch)4–7 working days
Delivery to the rest of the world (after dispatch)7–14 days

Duties and taxes

Within the EU, VAT is included in the price. For the UK, the US and other non-EU countries, customs duties and import taxes may apply under local rules. They are not included in the price and are paid by the buyer. Delivery with duties prepaid (DDP) is not offered at the moment.

Returns

Our return conditions are the ones shown on each Etsy listing, under shipping and return policies, and they apply to every order placed through our Etsy shop. Please read them before ordering, especially for engraved and custom-weighted items.

If something is not right

Write to us with a photo and we will find a solution together.

Questions about your order?

Write to us and you will hear from the maker.

Contact us